Privacy Policy
Last updated: [Date โ update before publishing]
This Privacy Policy describes how The Quick Fix Hero ("we," "us," or "our") collects, uses, and handles information when you visit our website or use our services.
1. Information We Collect
We may collect information you provide directly, such as:
- Name, phone number, and email address submitted through contact, booking, or estimate request forms
- Service address and ZIP code
- Project descriptions, notes, and any information you include in form submissions
- Photos or files you choose to upload through our forms (note: in the current static demo, files are NOT uploaded or stored โ this will apply once a secure upload integration is connected)
We may also collect information automatically when you visit our website, such as browser type, pages visited, and referring URL, depending on which analytics tools are connected. No analytics tools are active in the static demo version.
2. How We Use Information
Information you provide is used to:
- Respond to booking requests, estimate requests, and general inquiries
- Confirm service availability and project scope
- Communicate about appointments, estimates, invoices, and project status
- Send scheduling reminders and follow-up communications where you have opted in
- Improve our website and service offerings
We do not sell your personal information to third parties.
3. Cookies and Analytics
The static demo version of this website does not use cookies or analytics tracking. When you connect an analytics platform (such as Google Analytics), a cookie consent banner and updated policy section will be required. Update this section to reflect the specific tools you activate.
4. Form Submissions
In the current demo state, form submissions do not transmit or store any data. Before going live, all forms will be connected to a real form endpoint or CRM. Once connected, information submitted through forms will be processed and stored in accordance with that provider's security and data practices. Update this section with the specific providers you connect.
5. Third-Party Integrations
We may connect third-party services for form delivery, payment processing, scheduling, email communication, or customer relationship management. Each third-party service has its own privacy practices. Update this section to list and link to each third-party privacy policy when integrations are activated.
6. Data Retention
We retain customer information for as long as necessary to provide services, fulfill legal obligations, and resolve disputes. Update this section with your specific retention schedule and deletion policies once your data-handling practices are established.
7. Customer Rights and Contact Method
You may request access to, correction of, or deletion of personal information we hold about you by contacting us at:
- Email: info@thequickfixhero.com
- Phone: (636) 000-0000
We will respond to requests in accordance with applicable law. Note that certain information may need to be retained for legal or business reasons.
8. Security
We take reasonable measures to protect information you provide. However, no method of transmission over the internet is completely secure. The static demo version of this site does not collect or store personal information โ all backend integrations must implement appropriate security measures before going live.
9. Children's Privacy
Our website and services are not directed at children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated date at the top of this page will reflect the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
- The Quick Fix Hero
- Saint Charles County, MO
- Email: info@thequickfixhero.com
- Phone: (636) 000-0000